Shatterline Retirement FAQ

June 15, 2024 announcement

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When will the servers for Shatterline be closed?
Servers close on August 1, 2024.
Why is Shatterline being retired?
We are concluding our Early Access and preparing for a full launch. Maintaining live operations with the amount of new features we have planned is proving challenging. We are taking a break to prepare for the launch.
What happens now?
Effective immediately Shatterline is deactivating all in-game purchases.
Players are able to install and play Shatterline until the servers’ closure on August 1, 2024.
Upon the current season's end, we are rolling out a new free battle pass, with the content from the previous seasons.
What about refunds?
Refunds will be given to every player who made a purchase in Shatterline in the past 14 days (from June 1, 2024, at 3 am EDT/9 am CEST). Refunds will be automatically processed by Steam services without requiring a request. Please make sure to contact their customer support services in case you’re encountering any issues: https://help.steampowered.com/


What happens to Discord and other channels?
Every existing channel stays intact and supported.
Join us at https://discord.gg/shatterline and stay tuned!