Go to the %localappdata%\Shatterline\LIVE2NAL32J2WI\0 folder and delete its content. It shall fully reset your config, and upon the next launch, the game should redetect your screen resolution.

Please take note that if you set any previous settings, those will be lost. Thus a backup (copy to another folder) is recommended.

Should you encounter a crash, a crash report window will appear. Please indicate in your report what happened before the crash, and what was on the screen before and at the time of the crash. There is no need to send us a separate in-game ticket or email about the crash as all we need is the crash report itself with additional information from you.

C:\Users\<USERNAME>\Saved Games\Shatterline\LIVER7211G8K6M\ user\log\Game.log

A situation when you purchased an item or crafted a weapon modification and it fails to appear in your inventory is rare rare, but might still happen.

Please exit the game and relaunch it.

If your purchase (or crafting) was successful, you shall see the item in your inventory. If the transaction failed, your in-game currency will be back on your game account.

Your video card is not supported by the game. The minimum requirement is GeForce 750 Ti.