Feb. 3, 2023
All Shatterline Error Codes Spelled Out
The game error codes have three elements: category, type, and details.
For example, in error SYNC-03-28: SYNC is the error category, 03 is the error type, and 28 is the error detail.
1. ERROR CATEGORIES
- Connection: login, authentication, and connection errors.
- Sync: synchronization, loading, and saving errors.
- Session: quickplay, game, and matchmaking errors.
- Error: none of the above.
2. ERROR TYPES
| Code | Description |
|---|---|
| 00 | Unknown error type |
| 01 | Login failure |
| 02 | Profile synchronization failure |
| 03 | Inventory synchronization failure |
| 04 | Quick play initiation failure |
| 05 | Failed to get quick play results |
| 06 | Failed to cancel quick play |
| 07 | Failed to get a game session |
| 08 | Item purchase failure |
| 09 | Server connection failure |
| 10 | Client integrity failure |
| 11 | Inventory validation failure |
| 13 | Friends sync failure |
| 14 | Friends removal failure |
| 15 | Friends invite failure |
| 16 | Friends invite sync failure |
| 17 | Friends invite accept failure |
| 18 | Friends invite decline failure |
| 19 | Party join failure |
| 20 | Party invite failure |
| 21 | Party invite accept failure |
| 22 | Party invite decline failure |
| 23 | Personal notifications load failure |
| 24 | Personal notification confirmation error |
| 25 | Logout failure |
| 26 | Modification craft failure |
| 27 | Reward box failure |
| 28 | Season pass failure |
| 29 | Support system failure |
| 30 | EOS: Sanctions were applied to account |
| 31 | Coupon redemption failure |
| 32 | Party request failure |
| 33 | Ranked leaderboard failure |
3. ERROR DETAILS
| Code | Description |
|---|---|
| 00 | Unknown error details |
| 01 | Authorization failed |
| 02 | Authentication failed |
| 03 | Client version mismatch |
| 04 | Cannot connect to server |
| 05 | QoS limit reached |
| 06 | Content is not supported |
| 07 | EAC failed to initialize client |
| 08 | EAC failed to load initialization point |
| 09 | EAC failed to load library |
| 10 | EAC integrity violation |
| 11 | Failed to send login request |
| 12 | Failed to request online variables |
| 13 | Failed to request assets |
| 14 | Failed to request inventory |
| 15 | Failed to request offers |
| 16 | Failed to request profile information |
| 17 | Failed to request profile progression |
| 18 | Failed to request profile skill information |
| 19 | Failed to request weapon progression |
| 20 | Failed to request wallet information |
| 21 | Failed to request tasks information |
| 22 | Unauthorized access |
| 23 | Request is already fulfilled |
| 24 | Request timeout reached |
| 25 | Server lost connection |
| 26 | Cannot connect to server |
| 27 | Asset is missing |
| 28 | Item is missing |
| 29 | Mission is missing |
| 30 | Unknown territory |
| 31 | Unable to find a dedicated server |
| 32 | Item offers are missing |
| 33 | Weapon progression config is missing |
| 34 | Unable to find player |
| 35 | Unable to find player profile |
| 36 | Unknown game mode |
| 37 | Unknown quickplay identifier |
| 38 | Unable to find invite |
| 39 | Unable to find friend profile |
| 40 | Unknown region |
| 41 | Unable to find game |
| 42 | Slot is missing |
| 43 | Inventory validation failed |
| 44 | Failed to allocate dedicated server |
| 45 | Incorrect friend request |
| 47 | This person has been already your friend |
| 48 | Inventory validation failed |
| 49 | Unknown currency |
| 50 | Incorrect price |
| 51 | Duplicate item |
| 52 | Purchasing additional capacity is not available for current weapon level |
| 53 | Purchasing additional capacity is not allowed for current weapon level |
| 54 | Inventory transaction is already in progress |
| 55 | Negative experience amount is not allowed |
| 56 | Item can not be linked to this slot |
| 57 | Items are incompatible |
| 58 | Duplicate slots |
| 59 | Duplicate item links |
| 60 | Linking items classes don’t match |
| 61 | Not enough capacity |
| 62 | Weapon progression update error |
| 63 | Profile progression update error |
| 64 | Matchmaking failed |
| 65 | Incorrect asset type |
| 66 | Offer is not active |
| 67 | Offer was not found |
| 68 | Not enough money |
| 69 | Error while syncing profile data after game session |
| 70 | Server not found (HTTP error 404) |
| 71 | Request has timed out (HTTP error 408) |
| 72 | Request has timed out (HTTP error 12002) |
| 73 | Server can not be reached (HTTP error 12029) |
| 74 | Connection with the server could not be established (HTTP error 12029) |
| 75 | Error while syncing profile data after game session. Previous data restored |
| 76 | Request parameters are invalid. (input validation failed) |
| 77 | Can’t get territory pings information |
| 78 | Party is full |
| 80 | Party invite not found |
| 81 | Not party leader |
| 82 | Already in party |
| 83 | Closed for maintenance |
| 84 | Authentication restricted |
| 85 | Concurrent login |
| 87 | Currency not found |
| 88 | Failed to load persistent settings |
| 89 | Exceeded online players limit |
| 97 | Failed to load hero progressions |
| 98 | Failed to load boosters |
| 99 | Profile banned |
| 100 | Notification was not found |
| 101 | Failed to send a logout request |
| 102 | Authentication not allowed |
| 103 | Failed to request playlists schedule information |
| 104 | Failed to load kill counters |
| 105 | Failed to get the item as a crafting reward |
| 106 | Craft failed due to timeout |
| 107 | No acceptable missions in playlist with such game modes |
| 108 | Playlist is not found |
| 109 | Playlist is inactive |
| 110 | Party size is greater than allowed for chosen playlist |
| 111 | Authentication not allowed |
| 112 | Failed to load clan status |
| 113 | Failed to load rewards |
| 114 | Failed to load season |
| 115 | EAC kick from session |
| 116 | Failed to load announcements |
| 117 | Failed to load nameplates |
| 118 | Inventory item was not found |
| 119 | Microtransaction cancelled by user |
| 120 | Invalid email |
| 121 | Support is not available |
| 122 | Error while creating a support ticket |
| 123 | Secure connection failed |
| 124 | Login queue full |
| 125 | EOS failed to connect |
| 126 | EOS: Game access was restricted |
| 127 | EOS: Cannot load sanctions list |
| 128 | EOS: Access to matchmaking was restricted |
| 129 | Failed to initialize Steam |
| 130 | Failed to get the token from Steam |
| 131 | Failed to receive the reward from the entitlement |
| 132 | Lack of authentication privileges |
| 133 | Failed to get the token from Epic Games Store |
| 134 | Failed to request the profile rank information |
| 135 | Not enough consumable items |
| 136 | EOS JWT is invalid |
| 137 | Ranked leaderboard is empty |
| 138 | Failed to load leaderboard profiles |